OUR DEDICATED CUSTOMER SUPPORT TEAM IS ALWAYS READY TO HELP AND AIMS TO ANSWER
YOUR QUERIES AS QUICKLY AS POSSIBLE.
For information about how we ship and the payment methods we accept, please visit our
Shipping and Payment page, which answers your most frequently asked questions.
For any queries relating to information about your current order, or the status of your payment
and delivery, please find some useful links below:
Once you’ve paid for your order, and our warehouse has dispatched it, your tracking code will become active within 2-5 days.
Find it in your email account
Our system will automatically email the tracking code to the email address you registered with.
Find it on our website
Log in to your account on our website and navigate to My Account > Order History where you will find your tracking code.
Keep an eye on your delivery’s progress on AFTERSHIP.COM, whether it’s being shipped locally or internationally.
For deliveries within the USA, or for imported products that have arrived at US customs, track your order on USPS.COM
HOW TO CHECK YOUR
PAYMENT & ORDER
Your payment status
Check whether payment verification for your order has been approved, declined, or pending.
Your order status
Check if your order is ready for shipping, in the process of being shipped, or being reshipped (in the case of it having been seized by customs).
WE APPRECIATE YOUR INPUT!
Please contact us directly at the following address for general inquiries or questions concerning your order if you have any problems, concerns, or need advice in selecting the right things for you.
*All support requests are typically answered within 24 business hours, therefore tickets sent on Fridays may not receive a response until the following Monday.
Please accept our apologies for any inconvenience this may create.